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Terms & Conditions

Welcome to Dale’s Eden Cake Shop, an online shopping portal. The terms and conditions contained herein along with the Privacy Policy an Agreement regulating our relationship with regard to the use of by you. You are advised to read this Agreement carefully. If you are not agreeable to any terms and conditions, you should not use this shopping portal. You can use Shopping Services if you are agreeable to all the terms and conditions of this Agreement in their entirety. If you accept this agreement, it will be a legally binding agreement between you and Eden Cake Shop (for shopping on


"Agreement" means the terms and conditions as detailed herein including all schedules, appendices, annexures, privacy policy and will include the references to this Agreement as amended, supplemented, varied or replaced time to time. or the “Site” means the online shopping portal owned and operated by Eden Cake Shop, which provides a plat to the shoppers to buy the products listed on site. "Vendor"/"Seller"/”Affiliate” shall mean the person or any legal entity who offers for sale, sells the products or services on "Customer" / "Buyer" shall mean the person or any legal entity who accepts the offer for sale on site by placing an order for and or purchases any products offered for sale on the site. "User"/ "You" means and includes you and/or any person or an entity including Vendor/Seller/Affiliate using or accessing the services provided on this Site.

Term of Agreement/Service:

This Agreement shall continue to be in full force and effect for so long as you are using the site. The site provides the online shopping plat wherein the Users can purchase/buy the products and services listed on it pursuant to the terms and conditions set forth below. By clicking on the [Close] button, you are agreeing to use the Services in a manner consistent with and abide by the terms and conditions of this Agreement, our Privacy Policy, and with all applicable laws and regulations. Either you or Dale’s Eden Cake Shop may terminate the agreement at any time, with or without cause. However, Dale’s Eden Cake Shop reserves the right, in its sole discretion, to terminate your access to the products and services offered on the site or any portion thereof at any time, without notice.

Online Shopping Platform:

You further agree and undertake that you are accessing the services available on this Site and transacting at your sole risk and are using your best and prudent judgment before entering into any transaction through this Site. Dale’s Eden Cake Shop accepts no liability for any errors or omissions, whether on behalf of itself or third parties. The address at which delivery of the product ordered by you are to be made should be correct and proper in all respects. After the receipt of payment the Buyer, Dale’s Eden Cake Shop shall arrange for the delivery of the product to the recipient at the shipping address provided by the Buyer. Any and all orders placed by you on this Site are a firm commitment to purchase and you are obligated to complete the transaction and not contest it in anyway. Before placing an order you are advised to check the product description carefully. By placing an order for a product you agree to be bound by the conditions of sale included in the item's description. "We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time". Credit card details: You agree, understand and confirm that the credit card details provided by you for availing of services on the Site will be correct and accurate and you shall not use the credit card which is not lawfully owned by you. You further agree and undertake to provide the correct and valid credit card details to Dale’s Eden Cake Shop.

Copyright and Trademark Policy:

Dale’s Eden Cake Shop and other names, graphics, logos, and icons identifying Dale’s Eden Cake Shop or its products or services are the proprietary marks of Dale’s Eden Cake Shop. These trademarks may not be used in connection with any product or service that is not offered by Dale’s Eden Cake Shop, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Dale’s Eden Cake Shop. All other trademarks not owned by Dale’s Eden Cake Shop that appear on this site are the property of their respective owners. Entire Agreement: These Terms and Conditions, together with privacy policy, and other rules and policies posted on the site, which are hereby incorporated as set forth fully in these Terms and Conditions, constitute the entire agreement between you and Dale’s Eden Cake Shop with respect to your use of and material available through the site, and they supersede all prior or contemporaneous communications and proposals between you and Dale’s Eden Cake Shop with respect to this site. Any rights not expressly granted in these Terms and Conditions are reserved. Submissions: Dale’s Eden Cake Shop welcomes your comments about your experiences shopping with us and your suggestions about how to improve this site. Any comments, ideas, suggestions, ination, or any other content you contribute to Dale’s Eden Cake Shop or this site (including the name you submit with any content) will be deemed to include a royalty-free, perpetual, irrevocable, nonexclusive right and license for Dale’s Eden Cake Shop to adopt, publish, reproduce, disseminate, transmit, distribute, copy, use, create derivative works , display worldwide, or act on such content, without additional approval or consideration, in any , media, or technology now known or later developed for the full term of any rights that may exist in such content, and you waive any claim to the contrary. You represent and warrant that you own or otherwise control all of the rights to the content that you contribute to this site and that use of your content by Dale’s Eden Cake Shop will not infringe upon or violate the rights of any third party.

Modification of Terms and conditions of Service: may at any time modify the terms and conditions ("Terms") of the Service without any prior notification to you and the revised version shall be available on the site. In the event of you not agreeing to the revised terms, then you should stop using the site. By continuous usage you are agreeing to the published Terms.

Shipping Policy:

  1. We CANNOT commit to a fixed time for delivery. We do try our best to deliver at your requested time, however, under unavoidable circumstances, products may reach before or after the delivery time requested.
  2. Same Day Delivery option may vary for different delivery locations within Mumbai.
  3. Check with our executive for the Mid-night Delivery option in case it says unavailable for your area on the site. Exceptions will be made on request. Please call our executives on +919022410537 for further information.
  4. At present, all our products are hand delivered and slight delays may occur on Sundays and Public Holidays.
  5. The delivery will NOT be redirected / redelivered to any other address in any circumstance.
  6. We will attempt delivery of the items ONCE. In case the delivery is not executed during the attempt, the customer shall still be charged for the order and no redelivery will be possible unless an exception is made. We will consider the order as “executed” in the following cases:
    • Delivery not done due to wrong address /pin code provided.
    • Recipient not available.
    • Premises locked.
    • Wrong phone or Cell or Extension number/ not working / no reply or not connecting / reachable and delivery is not done.
    • Recipient refuses the products.
  7. The images displayed on the site are indicative in nature. Actual product may vary in appearance, shape or design as per the availability and weight.
  8. We reserve the right to substitute the products with equal or higher value in case of non availability of the desired product.
  9. In case of floods / heavy rainfall / strikes, we reserve the right to reschedule the delivery for another date/time.
  10. No change in instructions will be entertained after placing the order.
  11. Orders once placed cannot be cancelled.
  12. Products must be checked on receipt for any damage that may be caused during transit and must be immediately reported to the delivery in charge. We will not entertain any complaints for damaged products once the delivery in charge has left the premises.
  13. Proof of delivery will be provided in case of any dispute.
  14. We withhold the right to modify the above mentioned conditions at our discretion.